Public Concerns and Complaints
The Centennial R-1 Board of Education encourages constructive criticism aimed at improving the educational program and district operations. Complaints are handled primarily by district staff as close to their origin as possible, with the superintendent overseeing the process, while concerns about unlawful discrimination, instructional resources, or teaching methods follow specific Board policies.
Board Policy KE-R (Public Concerns and Complaints-Regulation) outlines a four-step formal complaint process:
Step 1: Discuss the complaint with the district employee directly responsible for the issue.
Step 2: If unresolved, submit a written, signed complaint to the employee’s supervisor or administrator, who must respond in writing within 10 working days.
Step 3: If still unresolved, escalate the complaint to the superintendent, who has 10 working days to issue a written decision.
Step 4: If necessary, request Board review within 10 working days; the Board considers only complaints explored at prior levels and issues a final written decision within 15 working days.
All complaints must be filed within the same school year as the incident, and Board decisions are final.